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Returning Customer
I am a returning customer
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Register Account
If you already have an account with us, please login at the login form.
Your Account Has Been Created!
Congratulations! Your new account has been successfully created!
You can now take advantage of member privileges to enhance your online shopping experience with us.
If you have ANY questions about the operation of this online shop, please e-mail the store owner.
A confirmation has been sent to the provided e-mail address. If you have not received it within the hour, please contact us.
Account Logout
You have been logged off your account. It is now safe to leave the computer.
Your shopping cart has been saved, the items inside it will be restored whenever you log back into your account.
Returns Policy
RETURN POLICY
We have a 21-day return policy. This means you have 21 days after your item was delivered to request & ship a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn and unused, with all original tags, and in its original packaging. You will also need the receipt or proof of purchase.
You can request returns in your account order page, or message us through our contact us page. Items returned without first requesting a return will not be accepted. Items returned more than 21 days after delivery will not be accepted.
You can always contact us for any additional return questions.
Customer is responsible for return shipping. We recommend using trackable shipping or purchasing shipping insurance. We are not liable for returns we do not receive.
Shipping & handling fees are non-refundable.
Sale items and gift cards are final sale, non-refundable, and cannot be returned or exchanged for credit.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Shipping & handling fees, sale items and gift cards are non-refundable, and cannot be returned or exchanged for credit. Please get in touch if you have questions or concerns about your specific item.
Exchanges
The fastest and most efficient way to receive your new item, and to guarantee stock of the item you would like to receive, is to place a new order for the item you would like to receive. Then contact us to return the item you received.
Refunds
Once we have received, inspected, and approved your return, you will be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.